How to talk to exhibitors

• Head to the expo area which can be accessed either from the schedule or from your navigation bar
• Click on a companies stand
• You can look through their company information, downloads and special offers (if applicable)
• To speak to an exhibitor, click on the green ‘Talk to Us Live’ button along the top left of their stand
• If there are any company staff members available, you will see them here
• Hover over their icon and choose to start a video call. If you wish, you can send them an ice breaker message to go alongside your video call request
• The exhibitor will either accept or decline the call. Your call with the exhibitor will be 1-1 only

Troubleshooting

• To check the platform is working correctly for you, in any networking area you can click the 'connection issues' button
• This will test your device in 3 stages: camera and microphone test, messaging connection test and a networking connection test

💡TIP - if your camera and microphone will not connect, this is likely a browser issue. You can allow your camera and microphone by clicking the small padlock (Chrome) or video icon (Firefox) in the top left hand corner next to your URL

Related Articles:

Overview of the Expo / Exhibition Floor

Adding an Expo

Edit Access for Expo Company Team Members