How to add free tickets

1. Click 'Add Event Ticket'
2. Give your ticket a title (this will be seen on the public event page)
3. Give your ticket a description (this will be seen on the public event page)
4. Choose a ticket image
5. Select the ticket type
6. Set the ticket sales type as For Sale
7. Set the ticket to be free
8. Set a ticket sales cap/limit (for free tickets, you can set this up to the total number of Recurring and Single-Use Seats you have available in your account. Click here to read about seat types)
9. Set a ticket sales start and end date
10. Once you've saved the ticket, it will turn orange. You can now drag this anywhere on your event builder

💡TIP - when attendee's register for a ticket, they will create an account with Reattendance during the purchase process, so you don't need to use the individual joining [link]. Instead, you can ask them to log back into their Reattendance account to access the event on the day - https://reattendance.com/login. 

How to add paid tickets

1. Click 'Add Event Ticket'
2. Give your ticket a title (this will be seen on the public event page)
3. Give your ticket a description (this will be seen on the public event page)
4. Choose a ticket image
5. Select the ticket type
6. Set the ticket sales type as For Sale
7. Enter a ticket sales price (minimum must be £5). VAT will be charged on top of this for all UK users
8. Set a ticket sales cap/limit (this cap/limit is the total number of tickets you want to sell. For paid tickets, you can set this as high as you would like, up to the number of attendees you can have per event in your plan)
9. Set a ticket sales start and end date
10. Once you've saved the ticket, it will turn orange. You can now drag this anywhere on your event builder

💡TIP - when attendee's pays for a ticket, they will create an account with Reattendance during the purchase process, so you don't need to use the individual joining [link]. Instead, you can ask them to log back into their Reattendance account to access the event on the day - https://reattendance.com/login.

How to add manual upload tickets

1. Click 'Add Event Ticket'
2. Give your ticket a title (this will only be seen by you)
3. Give your ticket a description (this will only be seen by you)
4. There is no need to add a ticket image
5. Select the ticket type
6. Set the ticket sales type as Manual Upload
7. Save & close the ticket
8. A Manage Attendees button will appear, click this
9. You can now 'upload attendees' from a CSV or your can 'Add New Attendee' which will add users individually
10. Once you've saved the ticket, it will turn orange. You can now drag this anywhere on your event builder

💡TIP - You can drag the ticket to the top event level to give the ticket attendees access to everything, or just to one event group to give them a restricted access! You can even drag the ticket to the top event Level and then remove the ticket from certain event groups or session players to restrict access. Attendees will only see the sessions which are available to them in their schedule.

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