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How To Login To Your Virtual Event As A New Attendee

New Attendee Login blog feature

This article is part of our series of Attendee Tutorials.

Click here to return to the Attendee Tutorials section.



Video: How To Login To Your Virtual Event As A New Attendee



As an existing attendee of a ReAttendance virtual event, you’ve most likely gone through the event sign in process before.

But just in case you need a small reminder of how logging into an event for the first time works, this tutorial will help you understand everything in just 4 simple steps.

Of course, if you’ve never used ReAttendance at all and have been invited to a virtual event hosted on ReAttendance for the first time, then our tutorial on logging into an event for new attendees is what you’re looking for.


Tutorial: How To Login To Your Virtual Event As A New Attendee


Step 1: After you have been added as an attendee to an event by your event hosts, you’ll immediately receive an email inviting you to the event.

Each email is branded with the event’s logos and information, so you’ll always know which event you’ve been invited by.

If you’ve purchased your ticket to your event, don’t worry if there is a delay in your email reaching you. All attendees are usually added within a day of the event starting, or within a few hours of purchasing if you purchase on the day of / or after the event itself.

Once you receive your email, all you need to do is click “Access The Event” in order to get started.


Step 1 - Receive email from event host


Step 2: As you’ve never used ReAttendance before, you’ll need to set your password for your account before you log in for the first time.

Your email for your account will be set to the email account that you purchased your ticket with.

Once you’ve completed your password, simply click “Access Event” to continue.


Step 2 - Enter password and setup account


Step 3: Before you log in for the first time, you’ll need to agree to the ReAttendance terms and conditions. You’ll only need to agree to these once the first time you log in.

Once you’ve read and agreed to our terms and conditions, then simply tick the box on the right and then click “Next” to continue.




Step 4: You will now be directed to your “Attendee Dashboard“.

Here is where you will be able to control every aspect of your ReAttendance experience, from changing your business card details to selecting any of your virtual events that are hosted on ReAttendance.

Your dashboard can be accessed at any time by hovering over the “My Dashboard” in the navigation menu at the top of the site and then selecting the “Attendee Dashboard” in the dropdown.

The first thing you should do is click “Edit Your Business Card”. Your digital business card can be passed to any other attendees at your events, and you can save other people’s business cards in your profile. You just need to add your contact details, job title and profile picture. But this is all completely optional.


Step 2 - Head to your attendee dashboard


Step 5: When you’ve set up your digital business card, scroll down to your “Live Scheduled Events”.

Here you will find all of your upcoming and live events that you’re signed up with.

Your event should be listed here, but if you can’t find it, then either contact your event host or simply click the orange button in the bottom right of the screen to get in touch with ReAttendance’s live support team.


Step 3 - Enter Live Event from Dashboard


Step 6: Alternatively, if you’ve purchased tickets to an event which has already taken place, then you’ll find it in the “Unscheduled Events” section.

If the content from your event is going to be made available after the event has aired (you’ll have to contact your event host to find out this information), then you can also continue accessing it in the Unscheduled Events section once the event dates have passed.

As always, you can contact our live chat if you have any issues finding your event using the steps mentioned in step 5.


Step 4 - Remember to check unscheduled events for replays



Feel free to check out more of our tutorials to help you learn all there is to know about using ReAttendance as an attendee, and don’t hesitate to use the “Live Chat” feature which you can activate by clicking the orange button in the bottom right hand corner of any main page, if you have a specific question or query.

Good luck on running an amazing virtual or hybrid event!

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